Privacy Statement

glamjewelhut (collectively, “we”, “us”, or “our”) respects your privacy. This statement explains how we collect, use, share, and process your information when you interact with our websites, products, and services. KNOWSLEY FURNITURE CENTRE LTD is the data controller for the purposes of applicable data protection law.

1. Collection and Use of Personal Data

Personal data means information that can identify you directly or indirectly. It may include data linked to identifiers, but does not include irreversibly anonymised or aggregated information that can no longer identify you.

Promoting safety and security

We abide by the principles of lawfulness, fairness, and transparency. We process the minimal data necessary for specific purposes and implement technical and organisational measures to protect your data. We use personal data to verify accounts, monitor user activity, detect fraud, investigate suspicious or illegal conduct, and enforce our terms — all based on our legitimate interest in maintaining a secure environment.

What personal data we collect

• Data you provide: When you create an account, make a purchase, contact us, participate in surveys, or use our online chat, we collect information such as your name, email, payment details (credit/debit card information), billing and shipping addresses, and authentication credentials.
• Data about your use of our services: When you visit our website or use our products, we may collect device type, unique device identifiers, IP address, operating system, browser type, usage statistics, diagnostic data, and approximate location (via GPS, IP, or similar technologies) to improve our offerings.

How we use your personal data

We use your data to:

• Provide, improve, and develop our products and services — including data analysis, research, audits, and administering promotions or contests (additional rules may apply).
• Communicate with you — about your account, transactions, policy updates, and, with your explicit consent, marketing communications about our own products. You may opt out of marketing emails at any time by contacting us.
• Personalise your experience — with your consent, we may tailor content and measure campaign effectiveness on our sites and third-party platforms.

We do not share your data with third parties for their own marketing purposes without your prior express consent. You may withdraw consent at any time by contacting us.

2. Cookies and Similar Technologies

Cookies are small text files stored on your browser or device. We use cookies and similar technologies (e.g., device identifiers) to provide, protect, and improve our services — for example, to personalise content, measure advertisements, understand user behaviour, and enhance security. The specific cookies we use depend on the services you access.

3. Disclosure of Personal Data

We may share personal data with trusted strategic partners who assist us in delivering our products, services, or marketing. Such sharing is only for the purposes of improving our offerings and is never for the partners’ independent marketing without your consent.

Data disclosure, storage, transfer, and processing

• Legal obligations: We may disclose data where required by law, legal process, litigation, or governmental requests (inside or outside your country of residence). This includes compliance with EU/EEA regulations. For EEA residents, our processing is based on Article 6(1) of the GDPR (consent, contract, legal obligation, or legitimate interest).
• Business transfers: In the event of a merger, acquisition, joint venture, assignment, reorganisation, sale, bankruptcy, or similar proceeding, we may transfer personal data to the relevant third party.
• Protection of rights: We may disclose data if we reasonably believe it is necessary to enforce our terms, investigate fraud, or protect our operations, users, or the public.

4. Children’s Privacy

Our products and services are directed to adults. We do not knowingly collect personal data from children under 16 (or the applicable age of consent in your jurisdiction). If we learn that we have inadvertently collected such data, we will delete it promptly. Please contact us immediately if you become aware of any such submission.

5. Your Rights

We take reasonable steps to keep your personal data accurate, complete, and current. You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to further processing.
• Receive your data in a structured, standard format (data portability).
• Lodge a complaint with the competent data protection authority.

To protect your privacy, we may request identity verification before fulfilling your request. We will respond within a reasonable timeframe (in any event, within 30 days). To exercise your rights, please use the contact details below.

6. Third-Party Websites and Services

Our websites and services may contain links to third-party sites, products, or services. We are not responsible for the privacy practices or content of those third parties. This Privacy Statement applies solely to data collected by us. We encourage you to review the privacy policies of any third party before using their offerings.

7. Data Security, Integrity, and Retention

We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorised access and to ensure correct use. We retain your personal data only as long as necessary to fulfil the purposes outlined in this statement, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date of any changes constitutes acceptance of the revised statement. If you do not agree, please discontinue use and contact us to close your account.

9. Contact Us