Returns & Refund Policy
Effective 2026
glamjewelhut • KNOWSLEY FURNITURE CENTRE LTD
✓ 30-Day Money-Back Guarantee
We offer a free full refund or exchange within 30 days from the date of purchase. If you are not completely satisfied, simply reach out to us and we will make it right.
✉ Contact Us
Email: [email protected]
Please state your reason for return or exchange — we will do our best to accommodate your request.
💳 Refund Details
Please provide your PayPal account information to facilitate the refund.
Processing typically takes 3–5 business days after approval. Thank you for your patience.
🚚 Return Shipping Costs
A
Incorrect or damaged product — We will cover the return shipping costs. For multiple items, please return them together to qualify for free return on all items. Returning items individually may incur additional charges.
B
Change of mind / good condition — The return postage costs must be borne by you.
🔄 Return & Exchange Requirements
- Contact us first via email before returning any item.
- Provide the return tracking number and original receipt in your email to [email protected].
- Items must be intact, unused, and without signs of wear or depreciation.
- Keep the original packaging in the same condition as received — including all labels, tags, and boxes.
- Follow the return steps provided in the confirmation email we send to you.
🔄 Refund Process
- Once your return is received and inspected, we will email you confirmation.
- We will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 5 business days.
⚠ Important Notes
- We reserve the right to reject returns that do not comply with this policy. Rejected items will be sent back to the original shipping address.
- No refund will be issued for returns after 30 days from purchase.
- If you haven’t received your refund, please check with your financial institution first, as posting may take additional processing time.
© 2026 KNOWSLEY FURNITURE CENTRE LTD • glamjewelhut
[email protected]